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Göteborgs universitets publikationer

The Dynamics of Sensemaking and Information Seeking in a Crisis Situation

Författare och institution:
Orla Vigsø (Institutionen för journalistik, medier och kommunikation (JMG)); Tomas Andersson Odén (Institutionen för journalistik, medier och kommunikation (JMG))
Publicerad i:
Nordicom Review, 37 ( 1 ) s. 1-14
ISSN:
1403-1108
Publikationstyp:
Artikel, refereegranskad vetenskaplig
Publiceringsår:
2016
Språk:
engelska
Fulltextlänk:
Sammanfattning (abstract):
The present article investigates two questions: What determines citizens’ use of different media to seek information in a crisis situation, and what influences their evaluation of the information found. The case analysed is a major fire at a chemical storage facility in the harbour of Halmstad in Sweden, where there was a risk of toxic fumes reaching the city and its approximately 60,000 inhabitants. The study is part of a larger project, financed by the Swedish Civil Contingencies Agency, and in this part, focus group interviews are analysed. The results point to an interaction between citizens’ perception of the world, the perceived information, and the development of how the situation is regarded, where sensemaking is the pivotal concept.
Ämne (baseras på Högskoleverkets indelning av forskningsämnen):
SAMHÄLLSVETENSKAP ->
Medie- och kommunikationsvetenskap
Nyckelord:
crisis communication, media use, sensemaking, focus groups, Halmstad, fire
Postens nummer:
235133
Posten skapad:
2016-04-25 09:36
Posten ändrad:
2016-04-28 12:17

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