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Enterprise 2.0 - The case of IBM. Knowledge charing and collaboration through emergent social software platforms

Författare och institution:
Fahd Omair Zaffar (Institutionen för tillämpad informationsteknologi (GU)); Lewis Ashombang (-)
Antal sidor:
LAMBERT Academic Publishing
Sammanfattning (abstract):
Social media is changing the way we work and interact with each other (e.g. Hirschheim & Klein, 2010; McAfee, 2006). The new web (otherwise known as web 2.0) is redefining the way people within organizations collaborate and share knowledge. The purpose of this research is to investigate the role of social media (ESSP’s) within an organizational setting. The specific target area would be knowledge sharing within the organization with the aid of social media tools. A clear understanding, definition of the concepts (social media) and the emerging new term ‘enterprise 2.0 will be provided. A description of main social media tools will be provided in addition to their various uses within organizational settings, regarding knowledge sharing.
Ämne (baseras på Högskoleverkets indelning av forskningsämnen):
Medie- och kommunikationsvetenskap ->
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning
Knowledge sharing, ESSP's, Collaboration, Web 2.0
Ytterligare information:
The overall purpose of the thesis brings us to the following research questions. How is social media being used within organization to facilitate knowledge sharing and collaboration? Just as is the case in real life, there are always two sides to every coin. It is therefore the interest of authors of this paper to find out the consequences of the using social media. This leads us to the second research question. What are the consequences of using social media for knowledge sharing and collaboration? The consequences implied by this question are the negative effects that might result from the use of ESSP’s tools within the organization.
Postens nummer:
Posten skapad:
2012-10-19 19:50
Posten ändrad:
2014-05-15 08:37

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