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Göteborgs universitets publikationer

The Motivation of Information Technology Consultants: The Struggle With Social Dimensions and Identity

Författare och institution:
Lars Göran Wallgren (Psykologiska institutionen); Jan Johansson Hanse (Psykologiska institutionen)
Publicerad i:
Human Factors and Ergonomics in Manufacturing & Service Industries, 21 ( 6 ) s. 555–570
Artikel, refereegranskad vetenskaplig
Sammanfattning (abstract):
Increasingly, customer companies hire external information technology (IT) consultants, often on a special project basis. These consultants are employees of professional service firms, although they receive their assignments fromthe hiring companies, report to them, and are supervised by them. Using semistructured interviewswith 12 IT consultants in Sweden,we examine the factors that influence their work motivation, including the effect of this dual allegiance—to the service firm and to the customer company. The data indicate that the primary motivators are the variety in tasks and the opportunity to influence and/or manage an entire project. Neither monetary incentives nor the consultancy firm norms are strong motivators. A factor that affects work behavior and motivation is the subordinate identity that IT consultants must assume with their powerful clients. The article concludes with practical suggestions for managers who seek to understand what motivates employees who work at a distance, under external control.
Ämne (baseras på Högskoleverkets indelning av forskningsämnen):
Psykologi ->
Tillämpad psykologi
Annan samhällsvetenskap ->
Annan samhällsvetenskap ->
Övrig annan samhällsvetenskap
Motivation; Information technology consultants; Information technology professional; Information systems professional; Knowledge workers; Leadership
Postens nummer:
Posten skapad:
2011-10-05 15:52
Posten ändrad:
2014-11-26 11:53

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